We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays.
Please review our shipping methods to receive an estimated timeframe of the delivery of your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
USPS PRIORITY MAIL- 1 to 3 business days $9.99
Priority Mail services include tracking and delivery in 1-3 business days after order Is processed. Inventory that is on backorder will have tracking and delivery once the product is in stock.
USPS PRIORITY MAIL EXPRESS (next day to 2 days guarantee) $30.00
Priority Mail Express services include tracking and delivery. These packages will require proof of delivery signature record. This shipping option is only available for items that are in stock. Inventory out of stock or on backorder do not have this shipping options.
ORDER PROCESSING
Incorrect billing information and/or shipping to an address other than the billing address may cause shipping delays, as information must be verified. TopNotch Locs LLC has the right to decline an order and issue a refund at our sole option. Confirmation of billing may be required and customer can/will be contacted via phone and email to complete.
TRACKING INFORMATION
You will receive an email with a tracking number once your items have been shipped. If you do not receive a tracking number within 2 business days of placing your order, please contact TopNotch Locs LLC via email at [email protected]. Please, have your order number listed along with details regarding tracking.
We do not ship on weekends, holidays, and in the occurrence of a natural disaster.
BACKORDERS
Rare, but if a backorder occurs on your item(s); you will be placed on a priority waitlist. We will immediately ship item(s) upon arrival. To add, we will contact you by phone or email with the estimated arrival date. If we are unable to ship the backordered item(s) in a reasonable length of time of 7 to 10 business days, we will contact you immediately and offer you an option of a full payment refund.
